What kinds of yoga services does Maple Lotus Yoga offer at the studio?

Maple Lotus Yoga offers a range of studio-based yoga classes that are designed to support different levels of practice, from gentle grounding sessions to more active flows. The schedule typically includes options focused on movement, breathwork, and mindful relaxation, so students can choose classes that suit their needs on a given day.

What is usually included when I join a class at the studio?

A class at Maple Lotus Yoga usually includes guided instruction, time to settle in, and a structured sequence that builds from warm-up to practice to cool-down. Sessions often also include breathing exercises or a short relaxation period, so you leave with a complete studio experience rather than just a workout.

How is pricing usually set for classes or private sessions at Maple Lotus Yoga?

Pricing is typically based on the type of session, the length of the class, and whether it is a single visit or part of a package. Studio sessions may also be priced differently for small group classes, private instruction, or special workshops, since each format requires a different amount of time and preparation.

What can affect the final fee for a yoga booking?

The final fee can vary depending on class size, location, session duration, and any special requests, such as a private studio booking or a customized sequence. If you are planning something outside a standard studio class, it is best to ask for a quote so the cost reflects the details of your session clearly.

What is the best way to contact Maple Lotus Yoga if I have a question before my first class?

You can reach the studio through the contact form, email, or phone if you prefer a quicker conversation. If you include your name, your question, and the best way to reach you, the team can respond with the most relevant next step.

Privacy Policy of Maple Lotus Yoga Studio Ltd.

Effective Date: July 24, 2026

1. Introduction and Company Information

This Privacy Policy explains how Maple Lotus Yoga Studio Ltd. (“Maple Lotus Yoga Studio Ltd.”, “we”, “us”, or “our”) collects, uses, discloses, stores, and protects personal information in connection with our yoga studio services, including class bookings, memberships, workshops, events, retail sales, website use, email communications, and customer support.

Maple Lotus Yoga Studio Ltd. is located at:

Maple Lotus Yoga Studio Ltd.
2150 Commercial Drive, Suite 301
Vancouver, BC V5N 4B8
Canada
Email: [email protected]
Phone: +1 (604) 683-9472

We are committed to handling personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws, as well as any other laws that may apply to our operations.

2. Data Collection and Processing

We collect personal information that is necessary for operating our yoga studio and related services. Depending on how you interact with us, we may collect the following categories of personal information:

Identification and contact information: name, mailing address, email address, telephone number, emergency contact details, and account login credentials.
Service and booking information: class registrations, attendance records, membership status, package purchases, appointment preferences, waitlist information, and transaction history.
Payment information: billing details and payment method information. We generally use third-party payment processors and do not store full payment card numbers unless required for legitimate business or legal purposes.
Health and wellness information: information you choose to provide about injuries, limitations, medical conditions, pregnancy, accessibility needs, or other information relevant to safe participation in yoga classes and related services.
Communications: messages, feedback, survey responses, support requests, and any other correspondence you send to us.
Website and device information: IP address, browser type, device identifiers, cookies, analytics data, and usage patterns when you use our website or online services.
Marketing preferences: preferences regarding newsletters, promotions, offers, and event updates.

We collect personal information directly from you where possible. We may also collect information from third parties, such as booking platforms, payment processors, email service providers, and referral sources, where permitted by law and appropriate for the services you request.

We only collect, use, and disclose personal information for purposes that a reasonable person would consider appropriate in the circumstances.

3. Purpose of Data Processing

We may process personal information for the following purposes:

to create and manage your customer account;
to register you for classes, workshops, retreats, and events;
to process payments, refunds, and membership transactions;
to communicate with you regarding bookings, schedule changes, cancellations, and service updates;
to provide safe and appropriate yoga instruction and related wellness services;
to respond to inquiries, complaints, and customer support requests;
to send marketing and promotional communications, where permitted or with your consent;
to personalize our services and improve the customer experience;
to analyze website and service usage, monitor performance, and improve our offerings;
to comply with legal, regulatory, tax, accounting, and reporting obligations;
to protect our business, customers, staff, and property, including preventing fraud, misuse, and unauthorized access;
to enforce our terms, policies, and legal rights.

4. Legal Basis for Processing

Under Canadian privacy law, we generally collect, use, and disclose personal information with your knowledge and consent, unless otherwise permitted or required by law. Depending on the circumstances, the legal basis for our processing may include:

Consent: where you provide express or implied consent to collection, use, or disclosure of your personal information;
Contractual necessity: where processing is necessary to provide requested services, manage bookings, process payments, or fulfill our obligations to you;
Legal obligations: where we must process personal information to comply with applicable laws, regulations, court orders, or lawful requests;
Legitimate business purposes: where processing is necessary for reasonable business purposes that are appropriate in the circumstances and do not override your privacy interests, including business administration, fraud prevention, service improvement, and recordkeeping.

If we process health-related or sensitive information, we will do so only where appropriate, with your consent or as otherwise permitted by law, and only to the extent reasonably necessary for safety, accommodation, or service delivery.

5. Data Sharing and Third Parties

We do not sell personal information. We may share personal information with trusted third parties in the course of operating our business, including:

Payment processors for payment collection, refunds, and fraud prevention;
Booking and scheduling platforms for class registration and membership management;
Email, SMS, and marketing service providers for communications and campaigns;
Website hosting, analytics, and IT service providers for website operation, security, and performance;
Professional advisors such as accountants, legal counsel, and insurance providers;
Government authorities, regulators, or law enforcement where required or permitted by law;
Other third parties in connection with a business transaction, merger, restructuring, or asset transfer, subject to appropriate confidentiality and privacy protections.

We require service providers and third-party partners to protect personal information and to use it only for the purposes for which it was disclosed, subject to their own contractual obligations and applicable laws.

Some third parties may collect information directly from you or use cookies and similar technologies on our behalf. Their handling of your information may also be subject to their own privacy policies.

6. Data Transfer to Third Countries

Some of our service providers may store or process personal information outside Canada, including in the United States or other foreign jurisdictions. As a result, personal information may be subject to the laws of those jurisdictions, which may permit access by courts, law enforcement, or regulatory authorities in those countries.

Where we transfer personal information outside Canada, we take reasonable steps to ensure it is protected by appropriate contractual, organizational, and technical safeguards consistent with the sensitivity of the information and applicable law.

7. Storage Duration

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, to satisfy legal, accounting, and reporting requirements, to resolve disputes, and to enforce our agreements.

The retention period depends on the type of information and the purpose for which it was collected. For example:

account and booking records are generally retained for the duration of your relationship with us and for a reasonable period afterward;
transaction and accounting records are retained as required by tax and financial recordkeeping laws;
customer communications may be retained for service, training, quality assurance, and legal purposes;
health and safety-related information is retained only as long as reasonably necessary for safe participation, incident management, or legal compliance.

When personal information is no longer required, we will securely destroy, delete, or anonymize it in accordance with our retention practices and applicable law.

8. User Rights

Subject to applicable law, you may have the following rights regarding your personal information:

Access: request confirmation of whether we hold personal information about you and request access to that information;
Rectification: request correction of inaccurate, incomplete, or outdated personal information;
Erasure: request deletion of personal information in certain circumstances, subject to legal and operational retention requirements;
Restriction: request that we limit the use or disclosure of your personal information in certain circumstances;
Data portability: request a copy of certain personal information in a structured and commonly used format, where applicable;
Objection: object to certain uses of your personal information, including some forms of direct marketing where applicable.

To exercise any of these rights, please contact us using the details in Section 12. We may need to verify your identity before responding. We will respond within a reasonable time and in accordance with applicable law.

In some cases, we may not be able to fulfill a request if doing so would conflict with legal obligations, prevent us from providing requested services, or adversely affect the rights and freedoms of others.

9. Withdrawal of Consent

Where we rely on your consent to collect, use, or disclose personal information, you may withdraw that consent at any time, subject to legal or contractual restrictions and reasonable notice.

To withdraw consent, contact us using the details below. Please note that withdrawing consent may affect our ability to provide certain services, such as class bookings, membership administration, or marketing communications. If you withdraw consent for marketing, we will stop sending you promotional communications, subject to any required processing of your request.

10. Right to Complain

If you have questions or concerns about our privacy practices, we encourage you to contact us first so that we can try to resolve the matter promptly.

You may also have the right to file a complaint with the Office of the Privacy Commissioner of Canada or, where applicable, a provincial privacy regulator if you believe our handling of personal information does not comply with applicable privacy law.

Office of the Privacy Commissioner of Canada
Website: https://www.priv.gc.ca/

11. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification. These safeguards may include:

restricted access to personal information on a need-to-know basis;
password protection and access controls;
secure transmission methods where appropriate;
staff training on confidentiality and privacy practices;
monitoring and maintenance of our systems and service providers;
incident response procedures for suspected privacy breaches.

No method of transmission or storage is completely secure. While we strive to protect personal information, we cannot guarantee absolute security.

12. Contact Information

If you wish to ask questions, submit a request, update your information, withdraw consent, or raise a privacy concern, please contact us at:

Maple Lotus Yoga Studio Ltd.
2150 Commercial Drive, Suite 301
Vancouver, BC V5N 4B8
Canada
Email: [email protected]
Phone: +1 (604) 683-9472

13. Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal obligations, or business operations. When we do, we will post the revised version on our website and update the effective date at the top of this page.

Your continued use of our services after any changes are posted constitutes your acknowledgment of the updated Privacy Policy, subject to any rights you may have under applicable law. We encourage you to review this Privacy Policy periodically.

7/24/2026 Home